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Shipping Policy

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Last Updated: August 7, 2026

Thank you for shopping with Flarity Candle Company LLC. We want your candles and wax melts to arrive safely and in a timely manner.

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*Shipping Availability Statement*

Flarity Candle Company LLC currently offers standard shipping within the contiguous United States (Lower 48 states).

If you live in Alaska, Hawaii, a U.S. territory, or outside the United States, please reach out to us at info@flaritycandlecompany.com before placing your order. We may be able to accommodate your order on a case-by-case basis.

Additional shipping, customs, duties, tariffs, or other international delivery fees may apply and are the responsibility of the customer. We will provide the applicable shipping cost before your order is processed.

As a small business, we appreciate your understanding as we continue to expand our shipping options.

 

1. Processing Time

Orders are generally processed and prepared for shipment within 2 business days after the order is placed.

Since we ship from Florida, shipments will go out Mondays, Tuesdays, and Wednesdays so that our products do not sit in hot warehouses all weekend.

Orders placed on weekends or holidays may begin processing on the next business day.

During holidays, sales, or periods of unusually high order volume, processing may take longer. If there is a significant delay, we will make reasonable efforts to communicate with affected customers.

2. Shipping Methods

Available shipping methods and estimated delivery times will be displayed at checkout.

Delivery times are estimates and may vary depending on the shipping carrier, destination, weather, holidays, and other circumstances outside our control.

3. Shipping Address

Customers are responsible for providing an accurate and complete shipping address at checkout.

If you realize that you entered an incorrect address, please contact us as soon as possible.

We cannot guarantee that an address can be changed after an order has been shipped.

Additional shipping charges may apply if an order needs to be reshipped because an incorrect or incomplete address was provided.

4. Tracking

When available, tracking information will be provided after your order has shipped.

Once an order has been transferred to the shipping carrier, delivery timing is generally controlled by that carrier.

5. Lost or Delayed Packages

If tracking indicates that your package has been delivered but you cannot locate it, please first check around your delivery location and contact the shipping carrier.

If your package appears to be lost or significantly delayed, please contact us so we can help determine the appropriate next steps.

6. Damaged Packages

We carefully package our candles to help protect them during shipping.

If your candle arrives with a broken or damaged jar, please contact us as soon as possible after delivery.

Please include your order number and clear photographs of:

  • The damaged candle

  • The shipping box

  • The packaging materials

These photographs may be required to process a replacement or refund.

7. Shipping Restrictions

Shipping availability may vary depending on the destination and applicable laws or carrier restrictions.

8. Contact Us

For questions about an order or shipment, contact:

Flarity Candle Company LLC
Lake Alfred, Florida
Email: info@flaritycandlecompany.com

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